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Aloha World, A Tour Division of Kobayashi Travel Service, Ltd.

(2016 U.S. Mainland and Canada)  

RESERVATIONS: Reservations should be made as soon as possible so Kobayashi Travel Service can keep you informed of any changes. All reservations are on a first-come, first-serve basis, and will not be guaranteed until a deposit is received.

DEPOSITS: A Deposit of $100.00 per person is required to assure your reservations. All deposits MUST be paid by check or cash and accompanied with a completed Tour Registration Form.

FINAL PAYMENT: Kobayashi Travel Service will notify you approximately 8 weeks prior to the tour departure, with a final statement and a tour briefing notice. Final payment will be due thereafter. You may pay your airfare by credit card (subject to select airlines), however the land portion of the tour must be paid by cash or check.

SCHEDULE OF CANCELLATION CHARGES: You should be aware of charges should you have to cancel your reservation as both the participating airline and Kobayashi Travel Service may assess the following charges:

** If you cancel 91 or more days prior to departure date - Deposit is fully refundable

** If you cancel 90 - 61 days prior to departure date for any reason, your deposit will be forfeited and Kobayashi Travel Service will assess an additional $100 per person. Air ticket penalties are at the discretion of the participating airline.

** If you cancel 60 - 31 days prior to departure date for any reason, your deposit will be forfeited and Kobayashi Travel Service will assess an additional $200 per person. Air ticket penalties are at the discretion of the participating airline.

** If you cancel 30 - 1 days prior to departure date for any reason, your deposit will be forfeited, and Kobayashi Travel Service will assess an additional $300 per person plus any penalties assessed by the hotels and attractions. Air ticket penalties are at the discretion of the participating airline.

** On the departure day or later, air ticket penalties are at the discretion of the participating airline and only those monies that can be recovered from the hotels and other services will be refunded when said tour commences. Additional airline and transportation fees to return home from the tour are the responsibility of the passenger.

TRAVEL INSURANCE: It is always wise to protect your travel investments. Optional travel insurance is available and may be purchased at Kobayashi Travel Service. Special added coverage if insurance is purchased within 14 days of initial deposit date. Call the office for more details.

AIR TRANSPORTATION AND FARES: Air transportation from Honolulu is included in the tour package price. Special group fares are used and there are some restrictions which apply regarding Travel Certificates, Mileage Upgrade Certificates, etc.

DEVIATIONS: Any deviation is at the discretion of the participating airline. Deviations are on a requested first-come, first-serve basis and are limited. Please notify Kobayashi Travel Service as soon as possible regarding your request.

LAND ONLY PURCHASE: Travel awards (i.e. Free Ticket), Standby and/or travel on another airline other than listed on the tour is permissible, however may be subject to a surcharge. Kobayashi Travel Service is not responsible for charges assessed by your chosen airline in the event of a flight schedule change or cancellation of a tour. Individual transfer arrangements to meet the group is not included.

OUT OF TOWN RESIDENTS: Air transportation is inclusive from Honolulu. Additional flight arrangements and airfare are the responsibility of the passenger. Additional overnight hotel accommodations if necessary, are also the responsibility of the passenger. Kobayashi Travel Service can assist with making airline and hotel reservations.

AIRLINE MILEAGE CREDITS: Any application for mileage credits on any tour must be made BEFORE the tour departs. Kobayashi Travel Service will not be responsible for mileage credits AFTER the tour commences.

WHAT IS INCLUDED IN YOUR TOUR:
Hotel Accommodations: Based on rooms with private bath and 1 or 2 beds. Roll away beds for triple accommodations can be provided with adequate advance notice at an additional charge.

Motorcoaches: Best available air-conditioned motorcoaches will be used

Meals: As indicated (may be subject to change)

Transfers: By private motorcoach

Gratuities: Tips are included for airport porters and hotel bell-men

Fees: All included as indicated

BAGGAGE ALLOWANCE: You will be allowed one suitcase and one carry-on per person during the tour. Baggage fees for check-in luggage are not included in the tour fare.

POSITIVE IDENTIFICATION
Positive means of identification is required for all airlines. You should have readily available any ONE of the following:
1. Government issued picture I.D. (valid drivers license with picture or state identification card)

2. Valid U.S. passport for all foreign countries including Canada and Mexico (some countries may also require visas which may result in additional charges and will be the responsibility of the passenger)

RESPONSIBILITY: Kobayashi Travel Service, its subsidiary companies, agents and affiliates act only as agents for the owners and contractors providing means of transportation or other services where offered or provided. The issuance and acceptance of such tickets and/or vouchers shall be deemed to consent the further conditions that Kobayashi Travel Service, its subsidiary companies, agents and affiliates shall not or become liable or responsible in any way in connection with such means of transportation or other services, or for any loss, injury or damage to or in respect of any person or property however arising, nor be responsible for damages arising from the default of a tour operator/carrier, lost/damaged luggage, trip cancellation, bad weather, natural disaster or other acts of God. THE RIGHT IS RESERVED TO ALTER WITHOUT NOTICE THE AIRLINES, HOTELS, MEALS AND PRICES GIVEN IN THIS BROCHURE AND ANY OTHER WRITTEN MATERIAL. THE RIGHT IS RESERVED TO ACCEPT AND RETAIN OR DECLINE ANY PERSON(S) AS A MEMBER OF ANY TOUR. WE ALSO RESERVE THE RIGHT TO REFUSE THE APPLICATION OF ANY DISABLED MEMBER IF IT IS DETERMINED THAT SUCH MEMBER WOULD IMPEDE THE SCHEDULE OF THE TOUR AND GREATLY INCONVENIENCE THE MAJORITY OF THE TOUR MEMBERS. IF A DISABLED MEMBER IS ACCEPTED FOR THE TOUR BUT REQUIRES ANY FORM OF ASSISTANCE, HE/SHE MUST BE ACCOMPANIED BY AN ABLE-BODIED MEMBER WHO TAKES FULL RESPONSIBILITY FOR THE DISABLED MEMBER'S WELL BEING. All tours are based on a minimum of 20 paying passengers. We reserve the right to cancel any tour 60 days or more prior to departure. All deposits will be refunded or transferred to another tour of your choice.

 

2016 Tour Registration Form

 

REVISED 5/15/2015

 

Travelers and agents often ask about the difference between Ordinary (coach) and Green (first class) cars.

The following are some basics.

1. Reserved seats are available in both classes on long-distance trains. Green Cars are reserved only, while Ordinary class has both reserved and non-reserved cars. With Japan Rail Pass reserved seats are available without charge in the appropriate class.

2. Green Cars do offer wider seats, more leg room and more luggage space, but the difference in comfort is not as extreme as with many airlines. Green Cars may have small amenities like tea or hot towel service but there are no special meals served. In general, passengers who wish to use Ordinary will not find it uncomfortable.

3. To upgrade from Ordinary to Green on individual trains when using a Japan Rail Pass the passenger must pay not only the Green Surcharge but also the Express Surcharge which thus becomes a kind of ‘penalty’. Such upgrading is generally not recommended.

4. Some trains, such as the Railstar service between Osaka and Hakata, or the new Kyushu Shinkansen offer only Ordinary seating which is somewhat roomier than the usual Ordinary seats.

information provide by JNTO (NY): 5/30/2008

 

1.  Reservations shall be made through our staffs or your travel agents; please book as early as possible for each group has limited space.

2.   A deposit of $300 per person (check payment) is required at the time of booking; the balance of payment is due 60 days prior to departure. In case of balance of payment not made within the above required period of time, the Grande Holiday reserve the right to cancel reservations and charge some service fee for cancellation,

3.    Cancellation Policy

Written notice is required 60 days prior to departure for any cancellation; within 60 days before departure the cancellation fee will be as follows:

59-31 days prior to departure, $300 per person;

30-15 days prior to departure, 50% of total price. Plus any other service fee caused from the cancellation, like the Yangtze River cruise fare.

14 days prior to departure or withdraw during the tour shall be regarded as willingly give-up of all rights concerned, 100% of total price, and request for other service as substitute shall not be accepted.

 1.     Air transportation: We reserve the right to choose any major carriers for round-trip group rate ticket on economy class, with departure from U.S.A.

2.     Hotels: Costs are based on two people sharing a twin-bedded room. For persons requiring a single room, the supplement cost is shown. Requirement for single room should be indicated when making reservations and payment of single supplement should be made.

3.     Meals: three meals a day either at hotel, local restaurant or onboard flight, train or ship.

4.     Sightseeing: Tours as indicated in itinerary. If circumstances dictate the weather, time, safety, political factors or others), alternative program will be arranged.

5.     Entrance fee: entrance tickets of places of interests and some visit included as indicated in itinerary.   1.    Personal expenses, like phone bills, laundry, alcohol, drinks, spring water, mails, insurance, visa fee, excessive weight of luggage, etc. 2.    Additional activities or programs excluded in itinerary. 3.    U.S. and foreign airport taxes/charges, tips to national/ local tour guides and drivers.

4.    Costs caused by weather, strike, blocked or delayed transportation or other causes beyond human control, shall be shared by all tour group members.

1.         Tour itinerary indicated is specially produced by the Grande Holiday. The Grande Holiday will make its all-best efforts to complete the itinerary. Within China all the travel arrangement including board and lodging, sightseeing, transportation (coach, train, ships and flight) will be operated and accordingly finalized by local tour company, the Grande Holiday will not be responsible for any changes that may arise.

2.         All the airlines, coach companies and hotels have their respective regulations of travel safety, and they will be responsible for customers directly. Should a delay in transportation, loss or damage of luggage, unforeseen accidents or the like arise, it will be solved in accordance with the rules and regulations of the relevant company, and the Grande Holiday will not be responsible in such occurrence.

3.  For the interests of tour group and all its participants, the tour leader or the representative of Grande Holiday reserves the right to cancel the tour of any persons who have hindered the activities and benefits of the tour group; provided an unused portion of the tour of the involved person(s) exists, it shall be calculated and refunded when back to the United States. Once the persons leave the tour group, the Grande Holiday will not be responsible for their conduct.

4.     A tour group with Escorted guide from Hawaii will move with a minimum of fifteen persons; Grande Holiday will notify all participants any change of departure date or refund tour fee with no interest 14 days prior to departure. Only the Visa fee will not be refunded.   1.    Tour prices are subject to change. The Grande Holiday reserves the right to adjust the listed prices prior to departure for any reasons like increased costs or exchange rate of foreign currency. However, Grande Holiday will not adjust prices once the tour has been confirmed and all the tour fees have been made. 2.       Two people share a twin-bedded room in hotels. Single room supplement will be charged should a late booking is made and a sharing room can not be arranged. 3,       All participants must carry valid passport, visa or other travel documents; even though, Grande Holiday will not be responsible in case an entry can not be allowed for personal reasons by the immigration or custom service; all tour fees will not be refundable and transferable. 4.       Airline regulation entitles each trans-Pacific economy passenger to two check-in suitcases and one carry-on bag that will fit beneath the seat. Dimensions vary from carrier to carrier, Please check directly with the appropriate carrier for your journey. For economy air travel within the Orient, the allowance for check-in baggage is a total of 44 pounds per passenger. In all instances (rail and cruise travel) baggage handling is restricted to 1 suitcase plus carry-on. We recommend that each passenger travel with only one suitcase and one carry-on bag. Excessive number, size, or weight of luggage may result in your inconvenience and/or a surcharge.